Bills for water service are rendered monthly and become due and payable upon issuance
following the period for which service is rendered. A late payment charge of 1 percent per month
will be added to bills not paid within 20 days of issuance. This late payment charge will be applied to
the total unpaid balance for utility service, including unpaid late payment charges. This late payment
charge is applicable to all customers. The utility customer may be given a written notice that the bill
is overdue no sooner than 20 days after the bill is issued. Unless payment or satisfactory arrangement
for payment is made within the next 10 days, service may be disconnected pursuant to Wis. Admin.
Code ch. PSC 185.
Combined Metering: Volumetric meter readings will be combined for billing if the utility for its own
convenience places more than one meter on a single water service lateral. Multiple meters placed for
the purpose of identifying water not discharged into the sanitary sewer are not considered for utility
convenience and shall not be combined for billing. This requirement does not preclude the utility
from combining readings where metering configurations support such an approach. Meter readings
from individually metered separate service laterals shall not be combined for billing purposes.